FinTech scale-up hardens cloud & halves incident volume
Implemented zero-trust with conditional access, automated patching, and improved observability.
Results: -52% P1 incidents, +36% deployment frequency, 99.95% uptime.
About Us
AGUADO LTD is a Birmingham-based team delivering information technology consultancy and computer facilities management. We help scale-ups and established organisations modernise infrastructure, secure data, and streamline operations—without adding complexity.
Our approach is friendly and outcome-driven: clear roadmaps, measurable wins, and steady improvement.
Registered office: 9 Acorn Grove, Birmingham, England, B1 2PL
Services & Solutions
From strategy to 24/7 operations—tailored to your goals.
Managed IT & Facilities
SLA-backed monitoring, patching, backups, endpoint management, and onsite support. Keep systems healthy and compliant.
Cloud Architecture
Azure, AWS, and GCP design, migration, and cost optimisation. Build scalable, secure foundations.
Cybersecurity
Zero-trust, identity & access, M365 security, MDR/SIEM, and recovery planning. Reduce risk, prove compliance.
DevOps & Automation
CI/CD, infrastructure as code, container platforms, observability. Ship faster with fewer incidents.
End-User Support
Friendly helpdesk, device lifecycle, MDM, and adoption programs that keep people productive.
Data & M365
Modern work, SharePoint, Power Platform, and lightweight analytics to unlock insights safely.
Industries Served
We meet you where you operate.
Financial Services
Secure, auditable platforms for fintech and brokers.
Healthcare
Protect PHI, improve uptime, and simplify access.
Manufacturing
OT/IT alignment, reliable networks, and smart reporting.
Retail & eCommerce
POS resilience, secure Wi-Fi, and analytics at the edge.
Professional Services
Matter-centric collaboration and data governance.
Logistics
Device fleets, barcode workflows, and API integrations.
Why Choose Us
Friendly, approachable, energetic—backed by measurable results.
Human-First
We speak business, not jargon. Clear comms, upbeat support, and inclusive training.
Outcome-Driven
Roadmaps tied to KPIs: uptime, MTTR, security posture, and cost per seat.
Security by Design
Identity-centric controls, least privilege, and continuous verification.
Case Studies
Healthcare provider modernises M365 & boosts adoption
Rolled out secure collaboration, DLP policies, and role-based access with guided change management.
Results: 3× usage of Teams/SharePoint, -41% shadow IT, audits passed first time.
What Clients Say
Insights & Resources
Short, practical reads from the field.
A simple playbook for zero-trust in SMBs
Identity first, conditional access, device health, and step-by-step rollout.
Get the checklist →
From on-prem to cloud: avoid the 5 common pitfalls
Discovery, dependencies, networking, rightsizing, and cost control.
Book a cloud review →
Support your hybrid team like a pro
Device lifecycle, MDM, onboarding, and knowledge-base tips.
Request the guide →FAQs
What’s your typical onboarding timeline?
Discovery (days 1–10), baselining & monitoring (days 11–20), quick wins & roadmap (days 21–30). Complex estates vary.
Do you operate 24/7?
Yes—24/7 monitoring with on-call escalation. Business-hours helpdesk with optional extended coverage.
How do you measure success?
We track joint KPIs: uptime, MTTR, ticket CSAT, security scores, and total cost per seat.
Can you work with our in-house team?
Absolutely. We co-manage estates, enable internal teams, and fill skill gaps as needed.
Pricing & Engagement
Transparent tiers with room to customise.
Essential Care
£25/user/mo
Monitoring, patching, backups, helpdesk.
Up to 50 users
Business hours support
Growth
£45/user/mo
Adds security hardening, device mgmt, and change management.
50–250 users
Extended hours
Quarterly roadmap
Enterprise
Custom
High-availability, regulated workloads, 24/7 response, and bespoke SLAs.
Advanced security & MDR
Compliance reporting
Dedicated TAM
Contact Us
Let’s talk about your roadmap.
AGUADO LTD
Information technology consultancy & computer facilities management.
Phone
Email
Address
9 Acorn GroveBirmingham
England
B1 2PL
(Registered office)